Domestic shipping may take up to 8 business days. International shipping may take up to 14 business days. Due to global supply chain challenges, shipping times may be longer than usual.

Yes, delivery is free.

Yes, we ship our products worldwide.

Yes, we comply with GDPR standards, your data is strictly confidential and used only to process your orders.

Absolutely, all our transactions go through encrypted payment platforms.

Yes, we offer full and partial refunds. Please inquire for more information about our refund policy.

You have 14 days to request a refund.

In the event that the product and packaging are unopened and undamaged, you are entitled to a full refund.

If the packaging has been opened and the product has been used, you are entitled to a partial refund. If a product has been damaged and the damage is not covered by your warranty, you are not eligible for a refund. Please check our terms of use to see if you are eligible for a refund.

All return costs are the responsibility of the customer.

You can contact us by email

contact@orthopediepro.com

Via our online contact form.

Yes, our team is available to help you choose the right product for your needs with our chatbot.